Help

Support

Stuck on something? Write to .

Why is there no seat view at my theatre?

SeatScape shows a view once we have built a 3D model of that room. We are adding AMC rooms one at a time, with premium rooms like Dolby Cinema and IMAX first. Where a room isn’t ready yet, you still get showtimes and the link to book.

How accurate is the view?

It is an estimate. The room is a 3D model, so the view shows how big the screen looks from your seat and how far off centre you are. It can’t show who sits in front of you.

What do the verdicts mean?

• Sweet spot: the screen fills a comfortable share of your view and you sit close to the centre.
• Good view: a good seat, a little off the best spot.
• Off to the side: you would watch with your head turned.
• Too close: the screen is bigger than you can take in at once.

Where do I buy tickets?

On AMC. SeatScape shows you which seats to pick, then sends you to AMC to buy them. Questions about an order, a refund or an AMC account go to AMC.

The seat I picked was gone on AMC

Seats can sell between the time you look and the time you book. The “Your seats” screen lists the next best seats to try.

Where is my diary saved?

On your phone only. Deleting the app deletes it.